Client Managing Partner - Healthcare & Pharma
Company: Acxiom
Location: Little Rock
Posted on: April 28, 2024
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Job Description:
The Client Managing Partner owns the relationships with multiple
of Acxiom's accounts and clients. Oversees and maintains a
consultative relationship with the client, acting as the primary
contact and partner for all Acxiom products and services.
Responsible for maintaining excellent client communication at all
levels of the organization. Works closely with the client to
regularly review account and solution performance, identifying and
communicating opportunities for additional Acxiom support. Finally,
they are responsible for developing the business by identifying and
selling additional services within the Acxiom product
portfolio.
The Client Managing Partner owns the relationships with multiple of
Acxiom's accounts and clients. Oversees and maintains a
consultative relationship with the client, acting as the primary
contact and partner for all Acxiom products and services.
Responsible for maintaining excellent client communication at all
levels of the organization. Works closely with the client to
regularly review account and solution performance, identifying and
communicating opportunities for additional Acxiom support. Finally,
they are responsible for developing the business by identifying and
selling additional services within the Acxiom product
portfolio.
WE NEED:
- Revenue Driver: Ability to contribute to the generation of
revenue proactively and strategically for an organization. Revenue
drivers possess the skills and knowledge needed to identify,
create, and seize opportunities that lead to increased sales,
income, and profitability.
- Consultation: Ability to engage with others in a collaborative
and client-focused manner to understand their needs, provide expert
advice, and offer solutions that address those needs effectively. A
consultative approach involves active listening, problem-solving,
and the ability to build trust-based relationships with clients,
customers, or colleagues.
- Client Advocate: Represent and champion the interests, needs, and
concerns of clients or customers within an organization. A client
advocate serves as a dedicated liaison, ensuring that clients'
expectations are met, their issues are addressed, and their overall
experience is positive and satisfactory.
- Relationship Builder: Ability to initiate, develop, nurture, and
maintain positive and meaningful connections with others, whether
they are colleagues, clients, customers, stakeholders, or external
partners. Those with strong relationship-building skills excel in
establishing rapport, trust, and mutual respect, which are
essential for effective collaboration and achieving common
goals.
- Industry Expertise: Comprehensive knowledge and deep
understanding of a specific industry or sector. Those with industry
expertise possess specialized insights, insights, and a nuanced
understanding of the market dynamics, trends, challenges,
regulations, and competitive landscape within their chosen
industry.
WHAT WILL YOU DO:
- Consistently deliver high quality work on time and against
commitments.
- Achieves revenue run rate and incremental growth targets,
profitability targets, and other sales related goals within named
book of accounts.
- Proactively identifies new revenue opportunities and drives
account growth and profitability acceleration including new
business, up-sell, and cross-sell opportunities.
- Develops and improves client relationships by providing
consultation and expertise: aligning client business needs to
Acxiom products, solutions, and services.
- With Senior Leadership Team, establish annual and monthly revenue
and bookings forecasts.
- Meets and exceeds revenue targets, and other sales and revenue
related goals.
- Responsible for managing within salesforce all records of sales,
revenue, and other key account information.
- Creates and maintains appropriate, well-managed pipeline.
- Proactively monitors account(s) and determines avenues for
account growth.
- Creates value and differentiates Acxiom services and products
from competitors.
- Consults with client on new use cases and capabilities to enable
organic growth (including decision engines, digital enablement,
analytics, channel expansion, etc.)
- Leads or facilitates contract negotiations for new business and
renewals.
- Escalation points for status, issues, problems, and feedback to
client/stakeholders and teams
- Negotiate contracts on behalf of company.
- Lead client-facing and internal troubleshooting efforts
- Work closely with delivery team managers helping support overall
business strategy.
- Work closely with our agency partners to develop and support
overall account strategy.
- Lead Engagement Team for client renewals
WHAT YOU WILL NEED:
- Requires a bachelor's degree and a minimum of eight years (8) of
relevant experience. In the absence of a bachelor's degree,
relevant experience of an equivalent time will be considered.
- Experience managing large complex accounts.
- Solution selling experience in Retail industry.
- Demonstrated success closing large complex deals.
- Experience and temperament working in high-pressure, fast-paced
environments.
- History calling on all levels of client organizations, including
senior level executives.
- Ability to articulate and provide example of an understanding of
a comprehensive sales process.
- Strong domain expertise in demand creation, lead generation
through business prospecting.
- Fundamental understanding of technology, managed service
offerings and the changing digital landscape to articulate Acxiom
value and drive new opportunities.
- Ability to draft and review contracts.
- Problem-solving skills
- Financial and Business acumen
- Conversational style and ability to ask relevant questions
(Solution Selling).
- Strong history of successful consultative, relationship-based
selling
WHAT WILL SET YOU APART:
- Twelve years (12) minimum of relevant experience. In the absence
of a bachelor's degree, relevant experience of an equivalent time
will be considered.
- Expert industry knowledge.
- Multi-functional leadership experience (Consulting, BPO, General
Management, etc.)
- Experience in Marketing and Marketing Technologies, including
data insights, analytics, and digital marketing experience.
- Deep knowledge of digital ad tech ecosystem
- Deep knowledge of digital ad targeting platforms and
technology
- Deep knowledge of the application of consumer and behavioral data
in ad tech
- Proven track record of meeting/exceeding goals involving add-on
deals and maintaining install base in large, complex
organizations.
- Proven success in managing clients with multiple lines of
business.
- Ability to map technology solutions to solve business problems or
advance business goals.
- Demonstrating resilience and creativity to gain commitments over
challenging sales cycles.
- Experience with large sales targets
Why Acxiom? We pride ourselves on cultivating an environment that
is inclusive, flexible, and full of opportunities for growth. Many
of our associates stay at Acxiom for decades, which speaks to our
love for and dedication to our associates. Acxiom repeatedly wins
company awards including Great Places to Work, Best Workplaces for
Innovators and Women. If you want to work at a tech company that
prioritizes innovation, empowers diversity, believes in work-life
balance, provides world-class associate training and development,
and offers great benefits, this IS the place for you!
Primary Location City/State:
Homebased - Conway, Arkansas
Additional Locations (if applicable):
Acxiom is an affirmative action and equal opportunity employer
(AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting,
hiring, training, promotion or other employment of associates or
the awarding of subcontracts because of a person's race, color,
sex, age, religion, national origin, protected veteran, military
status, physical or mental disability, sexual orientation, gender
identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy
Act notice here
(https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf)
.
Attention Colorado, California, Connecticut, Maryland, Nevada, New
York City, Ohio, Rhode Island, and Washington Applicants: This
position is not located in the aforementioned locations but
applications for remote work may be considered. For information
about this role under state or local equal pay or pay transparency
laws, please contact recruit@acxiom.com .
We are leaders in helping brands achieve the number one mantra for
every business - know your customer. For fifty years, we've helped
marketers deal with a fast-changing future of growing channels,
data and technology. By understanding the customer, marketers can
communicate with relevance everywhere and drive better customer
experiences that build a better brand and, in turn, better
business.
We're one of the marketing industry's most experienced, respected
and forward-thinking leaders. For nearly fifty years, we've helped
the world's best marketers understand their customers so that they
can reach people with relevance rather than randomness. Our
products and solutions form the data foundation that make it
possible for marketers to drive better customer experiences and
meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase
your talents, grow your skills, and expose you to cutting-edge
technologies, whether you're an engineer, developer, products guru,
systems and security expert, sales and consulting executive, or an
intern looking to gain real experience with a company that will
make you stand out.
At Acxiom, our values begin with our associates, who are the single
most important driver of our success. We're looking to hire people
who share our core values: collaboration, excellence, innovation, a
focus on outcomes, and being empowered to make and own decisions
that benefit our clients and our company. Our values represent our
brand promise - to our clients and to our associates - and define
our company culture.
If you are interested in applying for employment with Acxiom and
need special assistance or an accommodation to apply for a posted
position, contact our recruiting department at 1-877-314-2049.
We highly recommend you create an account to monitor your resume
submissions. Click on the Sign In link above to create an account
or sign up at the end of your application.
Interested in Acxiom? Learn about our Equal Opportunities, job
postings, and more:
About Us (https://www.acxiom.com/about-us/)
Follow Us on Twitter
Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting)
Careers Page
LinkedIn (http://www.linkedin.com/company/acxiom)
Internal applicants need to apply for open positions through their
Workday account. Please log into Workday and use the Find Jobs
report to search for and apply for positions posted internally. For
questions, please contact the recruiter listed on the job
posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy
Act notice here
(https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf)
.
Attention Colorado, California, Connecticut, Maryland, Nevada, New
York City, Ohio, Rhode Island, and Washington Applicants: This
position is not located in the aforementioned locations but
applications for remote work may be considered. For information
about this role under state or local equal pay or pay transparency
laws, please contact recruit@acxiom.com .
Attention Mexico Applicants: Please see our Privacy Policy notice
here
(https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM_MX_AVISO_DE_PRIVACIDAD_EMPLEADOS_Privacy_Notice_Workday.pdf)
.
Keywords: Acxiom, North Little Rock , Client Managing Partner - Healthcare & Pharma, Healthcare , Little Rock, Arkansas
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